As important as the product itself, service often defines the company. While installation and applications training is offered with the sale of every Images-on-Call teleradiology system, it is the service after the sale that will judge us. Through extensive use of remote diagnostics, we can diagnose and resolve most problems that may occur. During warranty periods, if a machine cannot be repaired in the field, we overnight a replacement, in most cases, to keep you up and running. In addition, Images-on-Call offers HelpLine 24/7, an annual contract for technical assistance anytime of the day, any day of the year.
For More Service Information, please contact:
Shannon Irving, Manager Technical Support
ShannonI@ImagesonCall.com
888-667-5999, x121
Note: Remote Diagnostics requires, at minimum, a telephone line for a modem - and access to the Internet over a broadband connection is advised.